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Microsoft 365 Backup Service
Safeguard your essential information
Zensec’s Microsoft 365 Backup Service safeguards your organisation’s emails, files, and SharePoint data with automated, secure backups.
About the Microsoft 365 Backup Service
Zensec M365 Backup is a powerful and comprehensive backup solution designed to protect and retain your organisation’s Microsoft 365 data, including Exchange Online mailboxes, SharePoint Online sites, OneDrive accounts, and Microsoft Teams content. With the ever-growing reliance on Microsoft 365 in today’s modern workplace, safeguarding your data from accidental deletion, cyber attacks, and ransomware is critical. Our solution ensures your business data is securely backed up, stored separately, and easily recoverable whenever needed to maintain uninterrupted business operations and compliance with retention policies.
The benefits of Microsoft 365 Backup Service:
- Comprehensive Coverage: Backup Exchange, SharePoint, OneDrive, and Teams content in full.
- Protection from Data Loss: Safeguard against accidental deletion, malicious activity, and ransomware.
- Rapid Recovery: Quickly restore lost or corrupted data to minimise downtime.
- Separate, Secure Storage: Keep backups in a dedicated, secure location independent from Microsoft’s infrastructure.
- Retention Policy Compliance: Meet legal and regulatory requirements for data storage and retrieval.
- Granular Restore Options: Recover individual files, emails, or entire sites as needed.
- Business Continuity Support: Ensure uninterrupted access to critical business data.
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Why choose Zensec
Choosing Zensec means partnering with a trusted security service provider committed to protecting your organization’s data at every level. Unlike native Microsoft 365 capabilities that may lack long-term retention or granular restore features, our solution offers:
Comprehensive Data Protection: Backup of all critical Microsoft 365 data types, Exchange mailboxes, SharePoint document libraries, OneDrive files, Teams channels, and metadata.
Unlimited Storage: Our pooled storage model provides 1TB allocated per user but flexible to accommodate large volumes of data as your business grows.
Granular Restore: Restore individual emails, files, folders, or entire mailboxes and sites from any backup session or point in time.
Regional Data Storage: All backups and processing remain in-region, ensuring compliance with data sovereignty and privacy regulations.
Automated Licensing & User Management: New Microsoft licensed users are automatically added to your backup coverage, including shared mailboxes at no additional cost.
24/7 Support & Proactive Maintenance: Our dedicated team provides continuous security patching, service monitoring, and proactive maintenance to keep your backup service secure and reliable.
We are equipped to deal with an attack from any ransomware group.
Don’t hesitate to contact us if you are under attack from a ransomware group not listed above.
The importance of M365 backup
While Microsoft 365 offers robust cloud services for collaboration and productivity, its native retention policies and recycle bins do not fully protect against data loss scenarios such as accidental deletion, malicious attacks, or ransomware. The lack of comprehensive backup can lead to permanent loss of critical emails, SharePoint document libraries, Teams conversations, and files, disrupting your business operations and causing compliance issues.
By implementing Zensec M365 Backup, you gain full control over your organisation’s data with reliable backups and restores that enable rapid recovery, safeguard business continuity, and reduce the risks associated with data loss.
Known threat actors
Ransomware groups behind the attacks
Below is a breakdown of the most active ransomware groups and the variants driving their attacks.
The Zensec backup process
1. Creating backups of critical data
Our backup solution runs multiple scheduled sessions daily, up to 6 for Exchange Online mailboxes and Teams data, and up to 4 for SharePoint and OneDrive. This ensures your customer data and organizational content are frequently captured and protected.
2. Backup of multiple data types
Exchange Online: Full content backup of mailboxes, including emails, calendars, and contacts, with retention of up to 7 years.
SharePoint Online: Backup of document libraries, metadata, permissions, and role definitions, allowing restoration to original or new locations.
OneDrive Accounts: Backup of files and permissions, enabling recovery from any point in time.
Microsoft Teams: Backup of team members, settings, channel messages, and files to maintain collaboration history and content integrity.
3. Secure data storage
All data is processed and stored regionally in secure, separate locations to comply with data protection regulations. This separation from live Microsoft 365 environments enhances security and ensures backup data remains intact even if the primary data is compromised.
4. Granular restore & data recovery
Zensec’s backup solution offers granular restore options, allowing your IT team to recover deleted items, emails, files, folders, or entire mailboxes and sites easily. Restores can be targeted to the original location, a new location, or an auto-generated recovery location based on your needs.
5. Monitoring & management
Gain full visibility with the ability to view backup logs, access and search individual files, manage retention policies, and monitor the health of your backups through a dedicated dashboard. Our service includes proactive maintenance and 24/7 support to ensure ongoing data protection.
We can help
Frequently asked questions
Key information when you’re under pressure.
We protect Exchange Online mailboxes (emails, calendars, contacts), SharePoint sites and document libraries (including metadata and permissions), OneDrive accounts, and Microsoft Teams data, members, messages, and any file.
Absolutely. All backup data processing and storage are conducted regionally in secure environments separate from live Microsoft 365 systems, ensuring compliance and data protection.
New licensed users are automatically added to the backup service, with no additional management required. Shared mailboxes are included at no extra cost.
One of the key features of Zensec M365 Backup is maintaining separate, secure backups of the content stored within your Microsoft 365 environment. This ensures your data is fully protected against any ransomware attack. With granular restore capabilities, you can quickly recover lost or corrupted data, minimising downtime and preventing permanent data loss.
Dealing with a ransomware attack?
Our ransomware recovery service can help
Our expert team works quickly to contain the breach, recover your data, and restore your systems to full operation. We’ll guide you through every step of the recovery process and help strengthen your defences to prevent future attacks. Regain control with Zensec - trusted support when it matters most.