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Bianlian Ransomware Decryption and Recovery

Under attack by ransomware or suffering a cyber breach?

Speed is critical when facing a live cyber attack. If you believe you’ve been compromised, by the BianLian ransomware group or another threat actor - contact us immediately.

About BianLian ransomware group

BianLian ransomware first appeared in late 2021. The BianLian ransomware group is now one of the most active groups targeting private enterprises, professional services, and critical systems around the world. BianLian actors are known for sophisticated tactics, techniques and procedures, making them a serious threat to any victim organisation.

A typical infection starts with an on-screen notice. The BianLian group claims responsibility and demands a ransom, usually in cryptocurrency. The group is linked to multiple Russia-based affiliates and continues to grow in both reach and capability.

What we can help with:

Request a call back

If your organisation has been infected with ransomware contact us immediately.

How BianLian operators work

The BianLian group first appeared in China, but it now operates globally. This ransomware group has targeted victim networks in the UK, US and Australia. The group has a particular focus on healthcare and manufacturing sectors, as well as government entities.

BianLian actors are known to gain initial access by using valid remote access software, virtual private networks, or credentials from initial access brokers. Once inside, the group gains access to critical systems and creates persistence through local administrator accounts, scheduled tasks, and remote services. The BianLian ransomware group does not currently use ransomware-as-a-service, but adapts quickly to bypass access controls and detection.

The group often publishes stolen data on a public blog using the TOR network, complicating attribution efforts . In the past, BianLian would encrypt files after stealing them, but since early 2023, the group mainly uses exfiltration transfer data as leverage for extortion.

We are equipped to deal with an attack from any ransomware group.

Don’t hesitate to contact us if you are under attack from a ransomware group not listed above. 

Recognising a BianLian attack

BianLian actors start by gaining initial access using compromised credentials or remote access tools. They then maintain access by creating new user accounts or manipulating domain groups. Tools such as advanced port scanners and open source tools are used for network service discovery. These techniques help enumerate accessible network shares and domain controllers.

Once inside, BianLian actors move laterally through the network, often escalating administrative privileges and disabling antivirus tools, including Windows Defender and anti malware scan interface. The group uses both Windows command shell and command line scripting, including the net user command, to maintain control and persistence.

After gaining access to confidential data, including personal and medical information, BianLian actors use file transfer protocol and other means for exfiltration transfer data. They may disable tamper protection and manipulate the windows registry to cover their tracks. 

Why you must not interfere with your ransomware environment

If you discover a physical break-in at your offices, your first instinct would be to call the police; touch nothing and let them search for clues. Then, your focus would shift to restoring business operations.

A cyber-attack requires the same approach. Your digital environment is a CRIME SCENE. It is crucial to leave the environment untouched to allow for a forensic investigation.

This is not a task for your IT team or MSP. Digital Forensic specialists are available 24/7 to assist you, just like in a physical crime.

description Sector Date Discovered Attack Date Country Screenshot
Technology 31/03/2025 03:58 PM 31/03/2025 03:57 PM VN
Healthcare 31/03/2025 03:57 PM 31/03/2025 03:56 PM US
Professional Services 31/03/2025 03:56 PM 31/03/2025 03:55 PM GB
Healthcare 31/03/2025 03:55 PM 31/03/2025 03:54 PM US
Healthcare 22/03/2025 10:24 PM 22/03/2025 10:23 PM US
Technology 07/03/2025 11:47 PM 07/03/2025 11:46 PM US
Professional Services 07/03/2025 11:46 PM 25/02/2025 10:33 PM US
Healthcare 07/03/2025 11:45 PM 07/03/2025 11:44 PM US
Professional Services 04/03/2025 04:25 PM 04/03/2025 04:24 PM US
Financial Services 04/03/2025 04:24 PM 04/03/2025 04:23 PM US
Government & Defense 04/03/2025 09:23 AM 04/03/2025 09:22 AM US
Professional Services 04/03/2025 09:22 AM 04/03/2025 09:21 AM US
Healthcare 19/02/2025 02:52 PM 19/02/2025 02:51 PM US
Healthcare 13/02/2025 08:58 PM 13/02/2025 08:57 PM US
Manufacturing 13/02/2025 02:18 PM 13/01/2025 09:51 PM US
Manufacturing 13/02/2025 02:17 PM 13/02/2025 02:16 PM US
Financial Services 13/02/2025 02:16 PM 13/02/2025 02:15 PM US
Financial Services 13/02/2025 02:14 PM 13/02/2025 02:13 PM US
Professional Services 13/02/2025 02:13 PM 13/02/2025 02:12 PM US
Professional Services 10/02/2025 06:53 PM 07/01/2025 01:42 PM US
Professional Services 10/02/2025 06:52 PM 10/02/2025 06:51 PM US
Professional Services 05/02/2025 08:42 PM 05/02/2025 08:42 PM
Financial Services 05/02/2025 08:41 PM 05/02/2025 08:41 PM AU
Professional Services 05/02/2025 08:41 PM 05/02/2025 08:40 PM US
Manufacturing 04/02/2025 04:20 PM 04/02/2025 04:20 PM US
Professional Services 04/02/2025 04:19 PM 04/02/2025 04:19 PM US
Technology 02/02/2025 07:57 AM 02/02/2025 07:57 AM US
Healthcare 02/02/2025 07:55 AM 02/02/2025 07:55 AM US
Government & Defense 02/02/2025 07:54 AM 02/02/2025 07:54 AM US
Professional Services 02/02/2025 07:52 AM 02/02/2025 07:52 AM US
Technology 02/02/2025 07:50 AM 02/02/2025 07:50 AM US
Government & Defense 18/01/2025 11:58 AM 18/01/2025 11:58 AM US
Manufacturing 26/12/2024 08:12 PM 26/12/2024 08:12 PM CA
Professional Services 18/12/2024 03:24 PM 18/12/2024 03:24 PM US
Professional Services 18/12/2024 03:23 PM 18/12/2024 03:23 PM US
Technology 14/12/2024 02:35 PM 14/12/2024 02:35 PM US
Healthcare 14/12/2024 02:34 PM 14/12/2024 02:34 PM US
Healthcare 14/12/2024 02:33 PM 14/12/2024 02:33 PM US
Financial Services 10/12/2024 12:35 PM 10/12/2024 12:35 PM US
Healthcare 10/12/2024 09:36 AM 10/12/2024 09:36 AM US
Transportation 06/12/2024 01:51 PM 06/12/2024 01:51 PM US
Transportation 05/12/2024 03:08 PM 05/12/2024 03:08 PM US
Healthcare 01/12/2024 08:48 AM 01/12/2024 08:48 AM US
Financial Services 26/11/2024 08:11 AM 26/11/2024 08:11 AM US
Energy & Utilities 22/11/2024 11:35 PM 22/11/2024 11:35 PM US
Professional Services 21/11/2024 02:35 PM 21/11/2024 02:35 PM US
Energy & Utilities 21/11/2024 02:33 PM 21/11/2024 02:33 PM US
Healthcare 20/11/2024 03:11 PM 20/11/2024 03:11 PM CA
Healthcare 10/11/2024 12:09 AM 10/11/2024 12:09 AM US
Transportation 09/11/2024 07:42 PM 09/11/2024 07:42 PM US
Professional Services 09/11/2024 07:41 PM 09/11/2024 07:41 PM US
Professional Services 09/11/2024 07:40 PM 09/11/2024 07:40 PM US
Healthcare 08/11/2024 08:30 AM 08/11/2024 08:30 AM US
Professional Services 05/11/2024 04:46 PM 05/11/2024 04:46 PM IT
Professional Services 03/11/2024 06:39 AM 03/11/2024 06:39 AM US
Transportation 03/11/2024 06:35 AM 03/11/2024 06:35 AM US
Professional Services 29/10/2024 07:11 PM 29/10/2024 07:11 PM US
Professional Services 26/10/2024 02:31 AM 26/10/2024 02:31 AM GB
Professional Services 24/10/2024 08:07 PM 24/10/2024 08:07 PM US
Professional Services 23/10/2024 11:04 PM 23/10/2024 11:04 PM CA
Professional Services 23/10/2024 11:03 PM 23/10/2024 11:03 PM US
Professional Services 16/10/2024 12:04 AM 16/10/2024 12:04 AM US
Professional Services 16/10/2024 12:03 AM 16/10/2024 12:03 AM US
Healthcare 15/10/2024 10:34 PM 15/10/2024 10:34 PM US
Professional Services 08/10/2024 05:14 AM 08/10/2024 05:14 AM US
Professional Services 24/09/2024 03:03 PM 24/09/2024 03:03 PM US
Healthcare 20/09/2024 02:00 PM 20/09/2024 02:00 PM US
Energy & Utilities 19/09/2024 03:02 PM 19/09/2024 03:02 PM CA
Professional Services 17/09/2024 04:59 PM 17/09/2024 04:59 PM US
Professional Services 13/09/2024 07:27 PM 13/09/2024 07:27 PM US
Professional Services 11/09/2024 05:33 AM 11/09/2024 05:33 AM IL
Manufacturing 10/09/2024 01:58 PM 10/09/2024 01:58 PM DE
Professional Services 09/09/2024 10:01 PM 09/09/2024 10:01 PM CH
Agriculture and Food Production 09/09/2024 09:59 PM 09/09/2024 09:59 PM US
Professional Services 09/09/2024 03:01 PM 09/09/2024 03:01 PM US
Professional Services 06/09/2024 07:30 PM 06/09/2024 07:30 PM US
Professional Services 06/09/2024 07:29 PM 06/09/2024 07:29 PM US
Professional Services 05/09/2024 03:32 AM 05/09/2024 03:32 AM US
Professional Services 30/08/2024 03:10 PM 30/08/2024 03:10 PM US
Financial Services 30/08/2024 03:09 PM 30/08/2024 03:09 PM JM
Financial Services 30/08/2024 03:08 PM 30/08/2024 03:08 PM US
Professional Services 30/08/2024 03:07 PM 30/08/2024 03:07 PM US
Manufacturing 30/08/2024 03:06 PM 30/08/2024 03:06 PM US
Professional Services 28/08/2024 06:28 PM 28/08/2024 06:28 PM US
Professional Services 28/08/2024 06:27 PM 28/08/2024 06:27 PM US
Manufacturing 28/08/2024 06:26 PM 28/08/2024 06:26 PM AR
Healthcare 28/08/2024 06:24 PM 28/08/2024 06:24 PM US
Financial Services 25/08/2024 04:10 PM 25/08/2024 04:10 PM ZA
Professional Services 24/08/2024 08:44 AM 24/08/2024 08:44 AM IT
Healthcare 18/08/2024 05:01 PM 18/08/2024 05:01 PM US
Professional Services 18/08/2024 05:00 PM 18/08/2024 05:00 PM US
Financial Services 14/08/2024 11:13 AM 12/08/2024 12:00 AM CA
Healthcare 14/08/2024 11:12 AM 14/08/2024 11:12 AM US
Financial Services 14/08/2024 11:11 AM 14/08/2024 11:11 AM US
Healthcare 13/08/2024 01:03 PM 13/08/2024 01:03 PM US
Professional Services 09/08/2024 05:44 PM 09/08/2024 05:44 PM US
Transportation 09/08/2024 05:43 PM 09/08/2024 05:43 PM US
Manufacturing 09/08/2024 05:42 PM 09/08/2024 05:42 PM US
Professional Services 31/07/2024 04:06 PM 31/07/2024 04:06 PM US
Financial Services 31/07/2024 04:05 PM 31/07/2024 04:05 PM GB
Healthcare 26/07/2024 02:39 PM 26/07/2024 02:39 PM US
Professional Services 26/07/2024 02:38 PM 26/07/2024 02:38 PM IS
Technology 25/07/2024 09:07 AM 25/07/2024 09:07 AM AU
Hospitality 24/07/2024 09:12 PM 24/07/2024 09:12 PM US
Professional Services 24/07/2024 09:11 PM 24/07/2024 09:11 PM US
Technology 24/07/2024 09:10 PM 24/07/2024 09:10 PM IN
Healthcare 14/07/2024 08:35 AM 14/07/2024 08:35 AM
Technology 12/07/2024 08:36 PM 12/07/2024 08:36 PM
Transportation 04/07/2024 09:08 PM 04/07/2024 09:08 PM US
Professional Services 04/07/2024 09:08 PM 04/07/2024 09:08 PM US
Transportation 04/07/2024 09:07 PM 04/07/2024 09:07 PM US
Technology 28/06/2024 07:23 PM 28/06/2024 07:23 PM CA
Healthcare 25/06/2024 10:01 PM 25/06/2024 10:01 PM US
Professional Services 25/06/2024 10:00 PM 25/06/2024 10:00 PM US
Healthcare 21/06/2024 06:11 PM 21/06/2024 06:11 PM
Manufacturing 21/06/2024 06:10 PM 21/06/2024 06:10 PM GB
Professional Services 15/06/2024 01:21 AM 15/06/2024 01:21 AM GB
Education 13/06/2024 05:38 PM 13/06/2024 05:38 PM US
Transportation 07/06/2024 07:38 PM 07/06/2024 07:38 PM US
Energy & Utilities 03/06/2024 07:07 PM 03/06/2024 07:07 PM AU
Professional Services 26/05/2024 01:12 AM 26/05/2024 01:12 AM US
Professional Services 26/05/2024 01:11 AM 26/05/2024 01:11 AM US
Energy & Utilities 26/05/2024 01:10 AM 26/05/2024 01:10 AM US
Manufacturing 23/05/2024 04:23 PM 23/05/2024 04:23 PM US
Professional Services 22/05/2024 12:39 AM 22/05/2024 12:39 AM US
Manufacturing 20/05/2024 07:54 PM 20/05/2024 07:54 PM US
Agriculture and Food Production 18/05/2024 12:34 PM 18/05/2024 12:34 PM US
Healthcare 18/05/2024 12:32 PM 18/05/2024 12:32 PM US
Financial Services 14/05/2024 06:48 PM 14/05/2024 06:48 PM IN
Professional Services 12/05/2024 04:30 PM 12/05/2024 04:30 PM US
Financial Services 08/05/2024 02:46 PM 08/05/2024 02:46 PM US
Professional Services 06/05/2024 08:21 PM 06/05/2024 08:21 PM US
Professional Services 01/05/2024 04:22 PM 01/05/2024 04:22 PM US
Healthcare 01/05/2024 04:21 PM 01/05/2024 04:21 PM US
Financial Services 23/04/2024 04:14 PM 23/04/2024 04:14 PM US
Healthcare 22/04/2024 04:31 PM 22/04/2024 04:31 PM US
Professional Services 22/04/2024 12:22 PM 22/04/2024 12:22 PM US
Healthcare 22/04/2024 12:20 PM 22/04/2024 12:20 PM US
Financial Services 18/04/2024 05:29 PM 18/04/2024 05:29 PM US
Manufacturing 18/04/2024 05:28 PM 18/04/2024 05:28 PM US
Transportation 17/04/2024 01:36 AM 17/04/2024 01:36 AM CA
Energy & Utilities 17/04/2024 01:35 AM 17/04/2024 01:35 AM IN
Financial Services 09/04/2024 12:15 PM 09/04/2024 12:15 PM US
Healthcare 09/04/2024 12:15 PM 09/04/2024 12:15 PM US
Professional Services 06/04/2024 09:47 AM 06/04/2024 09:47 AM US
Financial Services 06/04/2024 09:45 AM 06/04/2024 09:45 AM US
Professional Services 30/03/2024 04:23 PM 30/03/2024 04:23 PM US
Healthcare 28/03/2024 04:21 PM 28/03/2024 04:21 PM US
Professional Services 28/03/2024 10:18 AM 28/03/2024 10:18 AM US
Professional Services 26/03/2024 07:21 PM 26/03/2024 07:21 PM US
Healthcare 26/03/2024 05:52 PM 26/03/2024 05:52 PM US
Agriculture and Food Production 22/03/2024 02:48 PM 22/03/2024 02:48 PM IN
Professional Services 22/03/2024 02:47 PM 22/03/2024 02:47 PM US
Professional Services 19/03/2024 04:21 PM 19/03/2024 04:21 PM US
Professional Services 19/03/2024 01:19 PM 19/03/2024 01:19 PM US
Financial Services 19/03/2024 01:18 PM 19/03/2024 01:18 PM US
Healthcare 18/03/2024 09:13 PM 18/03/2024 09:13 PM US
Healthcare 16/03/2024 04:04 PM 16/03/2024 04:04 PM US
Technology 14/03/2024 11:55 AM 14/03/2024 11:55 AM CN
Healthcare 09/03/2024 05:48 PM 09/03/2024 05:48 PM US
Healthcare 07/03/2024 07:25 PM 07/03/2024 07:25 PM US
Professional Services 07/03/2024 07:24 PM 07/03/2024 07:24 PM US
Professional Services 04/03/2024 10:18 AM 04/03/2024 10:18 AM US
Healthcare 28/02/2024 05:54 PM 28/02/2024 05:54 PM US
Healthcare 28/02/2024 05:53 PM 28/02/2024 05:53 PM IN
Manufacturing 24/02/2024 01:20 PM 24/02/2024 01:20 PM US
Technology 23/02/2024 02:45 PM 23/02/2024 02:45 PM US
Technology 21/02/2024 04:17 PM 21/02/2024 04:17 PM US
Professional Services 21/02/2024 04:16 PM 21/02/2024 04:16 PM US
Professional Services 19/02/2024 12:06 PM 19/02/2024 12:06 PM US
Professional Services 15/02/2024 10:35 PM 15/02/2024 10:35 PM US
Healthcare 15/02/2024 04:31 PM 15/02/2024 04:31 PM US
Transportation 09/02/2024 08:45 PM 09/02/2024 08:45 PM US
Manufacturing 09/02/2024 08:45 PM 09/02/2024 08:45 PM US
Technology 09/02/2024 08:44 PM 09/02/2024 08:44 PM SE
Professional Services 09/02/2024 05:51 PM 09/02/2024 05:51 PM US
Professional Services 09/02/2024 05:50 PM 09/02/2024 05:50 PM US
Professional Services 06/02/2024 05:34 PM 06/02/2024 05:34 PM US
Transportation 05/02/2024 02:47 PM 05/02/2024 02:47 PM US
Professional Services 04/02/2024 02:58 PM 04/02/2024 02:58 PM US
Healthcare 02/02/2024 09:01 PM 02/02/2024 09:01 PM US
Professional Services 02/02/2024 10:25 AM 02/02/2024 10:25 AM US
Technology 02/02/2024 10:24 AM 02/02/2024 10:24 AM US
Professional Services 01/02/2024 07:35 AM 01/02/2024 07:35 AM US
Professional Services 30/01/2024 02:51 AM 30/01/2024 02:51 AM US
Professional Services 26/01/2024 07:37 PM 26/01/2024 07:37 PM US
Professional Services 26/01/2024 07:37 PM 26/01/2024 07:37 PM US
Professional Services 26/01/2024 07:36 PM 26/01/2024 07:36 PM US
Professional Services 25/01/2024 04:11 PM 25/01/2024 04:11 PM US
Financial Services 25/01/2024 04:11 PM 25/01/2024 04:11 PM US
Professional Services 21/01/2024 04:24 PM 21/01/2024 04:24 PM US
Healthcare 21/01/2024 04:23 PM 21/01/2024 04:23 PM US
Transportation 21/01/2024 04:23 PM 21/01/2024 04:23 PM US
Financial Services 18/01/2024 07:24 PM 18/01/2024 07:24 PM US
Professional Services 18/01/2024 07:23 PM 18/01/2024 07:23 PM US
Manufacturing 16/01/2024 07:19 AM 16/01/2024 07:19 AM IN
Transportation 15/01/2024 05:18 AM 15/01/2024 05:18 AM US
Healthcare 15/01/2024 05:17 AM 15/01/2024 05:17 AM US
Manufacturing 05/01/2024 04:08 PM 05/01/2024 04:08 PM CA
Transportation 05/01/2024 04:07 PM 05/01/2024 04:07 PM US
Transportation 01/01/2024 09:46 AM 01/01/2024 09:46 AM US
Manufacturing 28/12/2023 04:08 PM 28/12/2023 04:08 PM
Retail & E-Commerce 23/12/2023 07:01 PM 23/12/2023 07:01 PM
Hospitality 20/12/2023 09:57 AM 20/12/2023 09:57 AM SG
Energy & Utilities 18/12/2023 04:00 PM 18/12/2023 04:00 PM
Healthcare 14/12/2023 09:58 PM 14/12/2023 09:58 PM
Retail & E-Commerce 14/12/2023 09:57 PM 14/12/2023 09:57 PM SG
Financial Services 14/12/2023 09:57 PM 14/12/2023 09:57 PM
Professional Services 11/12/2023 02:27 PM 11/12/2023 02:27 PM
Agriculture and Food Production 07/12/2023 05:25 PM 07/12/2023 05:25 PM
Other 07/12/2023 05:24 PM 07/12/2023 05:24 PM
Manufacturing 06/12/2023 11:45 AM 06/12/2023 11:45 AM
Healthcare 05/12/2023 10:11 AM 05/12/2023 10:11 AM
Other 30/11/2023 02:29 PM 30/11/2023 02:29 PM
Professional Services 29/11/2023 05:31 PM 29/11/2023 05:31 PM
Manufacturing 29/11/2023 05:30 PM 29/11/2023 05:30 PM
Manufacturing 27/11/2023 04:10 PM 27/11/2023 04:10 PM
Professional Services 21/11/2023 08:45 AM 21/11/2023 08:45 AM
Manufacturing 21/11/2023 08:45 AM 21/11/2023 08:45 AM
Financial Services 21/11/2023 08:44 AM 21/11/2023 08:44 AM
Agriculture and Food Production 21/11/2023 08:43 AM 21/11/2023 08:43 AM
Technology 21/11/2023 08:43 AM 21/11/2023 08:43 AM IN
Agriculture and Food Production 21/11/2023 08:42 AM 21/11/2023 08:42 AM
Manufacturing 21/11/2023 08:42 AM 21/11/2023 08:42 AM
Professional Services 13/11/2023 02:24 PM 13/11/2023 02:24 PM
Financial Services 13/11/2023 02:24 PM 13/11/2023 02:24 PM IN
Technology 31/10/2023 03:09 PM 31/10/2023 03:09 PM AU
Manufacturing 31/10/2023 03:08 PM 31/10/2023 03:08 PM
Technology 31/10/2023 03:07 PM 31/10/2023 03:07 PM US
Manufacturing 28/10/2023 06:04 PM 28/10/2023 06:04 PM
Other 18/10/2023 02:57 PM 18/10/2023 02:57 PM
Healthcare 18/10/2023 02:57 PM 18/10/2023 02:57 PM
Financial Services 18/10/2023 02:57 PM 18/10/2023 02:57 PM
Financial Services 18/10/2023 02:57 PM 18/10/2023 02:57 PM
Healthcare 18/10/2023 02:57 PM 18/10/2023 02:57 PM
Retail & E-Commerce 18/10/2023 02:57 PM 18/10/2023 02:57 PM CN
Transportation 11/10/2023 07:01 PM 11/10/2023 07:01 PM CA
Transportation 11/10/2023 07:01 PM 11/10/2023 07:01 PM ID
Manufacturing 11/10/2023 07:00 PM 11/10/2023 07:00 PM
Manufacturing 05/10/2023 07:09 PM 05/10/2023 07:09 PM SG
Professional Services 05/10/2023 07:08 PM 05/10/2023 07:08 PM
Agriculture and Food Production 05/10/2023 07:08 PM 05/10/2023 07:08 PM
Professional Services 26/09/2023 11:30 AM 26/09/2023 11:30 AM
Agriculture and Food Production 26/09/2023 11:30 AM 26/09/2023 11:30 AM
Healthcare 26/09/2023 11:30 AM 26/09/2023 11:30 AM
Other 26/09/2023 11:30 AM 26/09/2023 11:30 AM
Hospitality 26/09/2023 11:30 AM 26/09/2023 11:30 AM
Government & Defense 26/09/2023 11:30 AM 26/09/2023 11:30 AM
Education 26/09/2023 11:30 AM 26/09/2023 11:30 AM
Education 26/09/2023 11:30 AM 26/09/2023 11:30 AM
Retail & E-Commerce 23/09/2023 07:02 AM 23/09/2023 07:02 AM GB
Technology 21/09/2023 02:34 PM 21/09/2023 02:34 PM
Transportation 21/09/2023 02:34 PM 21/09/2023 02:34 PM
Technology 21/09/2023 02:34 PM 21/09/2023 02:34 PM ID
Transportation 21/09/2023 02:33 PM 21/09/2023 02:33 PM
Manufacturing 11/09/2023 03:55 PM 11/09/2023 03:55 PM
Not Found 11/09/2023 03:55 PM 11/09/2023 03:55 PM
Not Found 11/09/2023 03:54 PM 11/09/2023 03:54 PM
Manufacturing 11/09/2023 03:54 PM 11/09/2023 03:54 PM
Financial Services 10/09/2023 10:01 PM 10/09/2023 10:01 PM
Retail & E-Commerce 07/09/2023 01:01 PM 07/09/2023 01:01 PM
Technology 07/09/2023 01:01 PM 07/09/2023 01:01 PM
Technology 01/09/2023 10:01 PM 01/09/2023 10:01 PM
Government & Defense 01/09/2023 10:01 PM 01/09/2023 10:01 PM
Financial Services 01/09/2023 10:00 PM 01/09/2023 10:00 PM
Professional Services 01/09/2023 10:00 PM 01/09/2023 10:00 PM
Healthcare 28/08/2023 04:02 PM 28/08/2023 04:02 PM
Healthcare 28/08/2023 04:02 PM 28/08/2023 04:02 PM IN
Retail & E-Commerce 24/08/2023 11:34 AM 24/08/2023 11:34 AM
Healthcare 24/08/2023 11:34 AM 24/08/2023 11:34 AM
Healthcare 24/08/2023 11:33 AM 24/08/2023 11:33 AM
Retail & E-Commerce 16/08/2023 11:30 AM 16/08/2023 11:30 AM
Manufacturing 12/08/2023 06:59 AM 12/08/2023 06:59 AM
Technology 12/08/2023 06:58 AM 12/08/2023 06:58 AM
Financial Services 07/08/2023 05:55 PM 07/08/2023 05:55 PM
Professional Services 07/08/2023 05:55 PM 07/08/2023 05:55 PM
Healthcare 03/08/2023 10:29 PM 03/08/2023 10:29 PM
Healthcare 03/08/2023 10:29 PM 03/08/2023 10:29 PM
Technology 31/07/2023 10:55 AM 31/07/2023 10:55 AM
Technology 31/07/2023 10:55 AM 31/07/2023 10:55 AM
Not Found 29/07/2023 01:57 PM 29/07/2023 01:57 PM
Healthcare 28/07/2023 05:00 PM 28/07/2023 05:00 PM FR
Manufacturing 28/07/2023 05:00 PM 28/07/2023 05:00 PM IT
Manufacturing 28/07/2023 05:00 PM 28/07/2023 05:00 PM GB
Manufacturing 24/07/2023 08:56 AM 24/07/2023 08:56 AM
Healthcare 20/07/2023 08:20 AM 20/07/2023 08:20 AM
Manufacturing 20/07/2023 08:20 AM 20/07/2023 08:20 AM
Healthcare 20/07/2023 08:19 AM 20/07/2023 08:19 AM
Professional Services 19/07/2023 04:00 PM 19/07/2023 04:00 PM
Technology 19/07/2023 04:00 PM 19/07/2023 04:00 PM
Healthcare 19/07/2023 03:59 PM 19/07/2023 03:59 PM
Agriculture and Food Production 12/07/2023 07:02 PM 12/07/2023 07:02 PM IN
Manufacturing 12/07/2023 07:02 PM 12/07/2023 07:02 PM
Retail & E-Commerce 12/07/2023 07:02 PM 12/07/2023 07:02 PM
Professional Services 12/07/2023 07:02 PM 12/07/2023 07:02 PM
Healthcare 11/07/2023 03:59 PM 11/07/2023 03:59 PM
Manufacturing 09/07/2023 03:57 PM 09/07/2023 03:57 PM
Professional Services 09/07/2023 03:57 PM 09/07/2023 03:57 PM
Professional Services 06/07/2023 06:57 PM 06/07/2023 06:57 PM
Financial Services 06/07/2023 06:56 PM 06/07/2023 06:56 PM
Other 06/07/2023 06:56 PM 06/07/2023 06:56 PM IN
Financial Services 03/07/2023 05:03 PM 03/07/2023 05:03 PM
Other 01/07/2023 06:50 AM 01/07/2023 06:50 AM
Professional Services 01/07/2023 06:50 AM 01/07/2023 06:50 AM
Professional Services 01/07/2023 06:50 AM 01/07/2023 06:50 AM
Manufacturing 28/06/2023 08:50 AM 28/06/2023 08:50 AM BH
Financial Services 28/06/2023 08:50 AM 28/06/2023 08:50 AM
Healthcare 28/06/2023 08:50 AM 28/06/2023 08:50 AM
Healthcare 28/06/2023 08:49 AM 28/06/2023 08:49 AM
Technology 26/06/2023 01:56 PM 26/06/2023 01:56 PM ES
Retail & E-Commerce 23/06/2023 05:53 PM 23/06/2023 05:53 PM
Healthcare 23/06/2023 05:53 PM 23/06/2023 05:53 PM
Transportation 23/06/2023 05:53 PM 23/06/2023 05:53 PM
Financial Services 21/06/2023 12:14 PM 21/06/2023 12:14 PM
Technology 21/06/2023 12:13 PM 21/06/2023 12:13 PM
Professional Services 21/06/2023 12:13 PM 21/06/2023 12:13 PM
Professional Services 13/06/2023 04:57 PM 13/06/2023 04:57 PM CA
Technology 13/06/2023 04:57 PM 13/06/2023 04:57 PM ES
Other 09/06/2023 04:53 PM 09/06/2023 04:53 PM
Professional Services 08/06/2023 08:54 PM 08/06/2023 08:54 PM
Healthcare 08/06/2023 08:53 PM 08/06/2023 08:53 PM
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Manufacturing 01/06/2023 10:53 PM 01/06/2023 10:53 PM
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Professional Services 01/06/2023 10:53 PM 01/06/2023 10:53 PM TD
Healthcare 01/06/2023 10:53 PM 01/06/2023 10:53 PM
Retail & E-Commerce 01/06/2023 10:53 PM 01/06/2023 10:53 PM
Manufacturing 01/06/2023 10:53 PM 01/06/2023 10:53 PM
Healthcare 29/05/2023 02:49 PM 29/05/2023 02:49 PM
Healthcare 29/05/2023 02:49 PM 29/05/2023 02:49 PM
Manufacturing 29/05/2023 02:48 PM 29/05/2023 02:48 PM
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Professional Services 27/05/2023 08:50 AM 27/05/2023 08:50 AM
Manufacturing 27/05/2023 08:50 AM 27/05/2023 08:50 AM
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Other 24/05/2023 12:51 PM 24/05/2023 12:51 PM
Healthcare 23/05/2023 01:49 PM 23/05/2023 01:49 PM
Healthcare 23/05/2023 01:48 PM 23/05/2023 01:48 PM
Manufacturing 22/05/2023 06:52 PM 22/05/2023 06:52 PM
Manufacturing 22/05/2023 06:52 PM 22/05/2023 06:52 PM
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Education 22/05/2023 06:51 PM 22/05/2023 06:51 PM
Retail & E-Commerce 18/05/2023 08:50 AM 18/05/2023 08:50 AM CA
Financial Services 18/05/2023 08:49 AM 18/05/2023 08:49 AM AO
Education 18/05/2023 08:49 AM 18/05/2023 08:49 AM
Healthcare 11/05/2023 05:48 PM 11/05/2023 05:48 PM
Manufacturing 11/05/2023 05:47 PM 11/05/2023 05:47 PM
Healthcare 11/05/2023 05:47 PM 11/05/2023 05:47 PM
Transportation 11/05/2023 05:47 PM 11/05/2023 05:47 PM
Professional Services 11/05/2023 05:47 PM 11/05/2023 05:47 PM
Healthcare 11/05/2023 05:47 PM 11/05/2023 05:47 PM
Healthcare 11/05/2023 05:47 PM 11/05/2023 05:47 PM
Professional Services 09/05/2023 01:22 PM 09/05/2023 01:22 PM
Hospitality 09/05/2023 01:22 PM 09/05/2023 01:22 PM GB
Technology 09/05/2023 01:21 PM 09/05/2023 01:21 PM
Technology 09/05/2023 01:21 PM 09/05/2023 01:21 PM
Education 09/05/2023 01:20 PM 09/05/2023 01:20 PM
Government & Defense 09/05/2023 01:20 PM 09/05/2023 01:20 PM CH
Technology 09/05/2023 01:19 PM 09/05/2023 01:19 PM ZA
Professional Services 09/05/2023 01:19 PM 09/05/2023 01:19 PM
Healthcare 09/05/2023 01:18 PM 09/05/2023 01:18 PM SE
Manufacturing 09/05/2023 01:18 PM 09/05/2023 01:18 PM
Transportation 05/05/2023 05:51 PM 05/05/2023 05:51 PM
Professional Services 05/05/2023 05:51 PM 05/05/2023 05:51 PM
Healthcare 05/05/2023 05:50 PM 05/05/2023 05:50 PM
Manufacturing 05/05/2023 05:50 PM 05/05/2023 05:50 PM
Healthcare 05/05/2023 12:48 PM 05/05/2023 12:48 PM
Retail & E-Commerce 01/05/2023 02:47 PM 01/05/2023 02:47 PM
Transportation 28/04/2023 05:48 PM 28/04/2023 05:48 PM
Financial Services 28/04/2023 05:48 PM 28/04/2023 05:48 PM
Healthcare 28/04/2023 05:47 PM 28/04/2023 05:47 PM
Healthcare 28/04/2023 05:47 PM 28/04/2023 05:47 PM
Manufacturing 25/04/2023 11:53 AM 25/04/2023 11:53 AM
Manufacturing 25/04/2023 11:50 AM 25/04/2023 11:50 AM DE
Transportation 25/04/2023 11:50 AM 25/04/2023 11:50 AM
Manufacturing 25/04/2023 11:49 AM 25/04/2023 11:49 AM
Professional Services 25/04/2023 11:49 AM 25/04/2023 11:49 AM
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Healthcare 25/04/2023 11:48 AM 25/04/2023 11:48 AM US
Healthcare 19/04/2023 02:51 PM 19/04/2023 02:51 PM
Other 19/04/2023 02:50 PM 19/04/2023 02:50 PM
Hospitality 19/04/2023 02:50 PM 19/04/2023 02:50 PM
Professional Services 19/04/2023 02:50 PM 19/04/2023 02:50 PM
Technology 19/04/2023 02:49 PM 19/04/2023 02:49 PM
Education 19/04/2023 02:49 PM 19/04/2023 02:49 PM
Healthcare 19/04/2023 02:48 PM 19/04/2023 02:48 PM
Technology 19/04/2023 02:48 PM 19/04/2023 02:48 PM
Professional Services 19/04/2023 02:48 PM 19/04/2023 02:48 PM
Professional Services 19/04/2023 02:47 PM 19/04/2023 02:47 PM
Manufacturing 13/04/2023 11:54 AM 13/04/2023 11:54 AM
Transportation 13/04/2023 11:51 AM 13/04/2023 11:51 AM
Manufacturing 13/04/2023 11:51 AM 13/04/2023 11:51 AM
Manufacturing 13/04/2023 11:50 AM 13/04/2023 11:50 AM
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Education 13/04/2023 11:49 AM 13/04/2023 11:49 AM
Technology 13/04/2023 11:49 AM 13/04/2023 11:49 AM
Healthcare 13/04/2023 11:49 AM 13/04/2023 11:49 AM
Healthcare 13/04/2023 11:48 AM 13/04/2023 11:48 AM
Manufacturing 11/04/2023 02:50 PM 11/04/2023 02:50 PM
Not Found 11/04/2023 05:07 AM 20/12/2022 05:07 AM
Retail & E-Commerce 11/04/2023 05:07 AM 28/12/2022 05:07 AM
Government & Defense 11/04/2023 05:07 AM 20/01/2023 05:07 AM
Healthcare 11/04/2023 05:06 AM 28/01/2023 05:06 AM
Technology 11/04/2023 05:06 AM 04/02/2023 05:06 AM
Technology 11/04/2023 05:06 AM 04/02/2023 05:06 AM
Manufacturing 11/04/2023 05:06 AM 17/02/2023 05:06 AM
Healthcare 11/04/2023 05:06 AM 17/02/2023 05:06 AM
Manufacturing 11/04/2023 05:06 AM 13/03/2023 05:06 AM DE
Not Found 11/04/2023 05:06 AM 14/03/2023 05:06 AM
Energy & Utilities 10/04/2023 07:47 PM 10/04/2023 07:47 PM CA
Other 06/04/2023 11:12 AM 06/04/2023 11:12 AM AU
Manufacturing 06/04/2023 11:12 AM 06/04/2023 11:12 AM
Manufacturing 06/04/2023 11:11 AM 06/04/2023 11:11 AM
Professional Services 06/04/2023 11:11 AM 06/04/2023 11:11 AM
Manufacturing 29/03/2023 01:35 PM 29/03/2023 01:35 PM
Manufacturing 29/03/2023 01:34 PM 29/03/2023 01:34 PM
Transportation 29/03/2023 01:34 PM 29/03/2023 01:34 PM
Transportation 29/03/2023 01:34 PM 29/03/2023 01:34 PM
Transportation 29/03/2023 01:33 PM 29/03/2023 01:33 PM
Manufacturing 29/03/2023 01:33 PM 29/03/2023 01:33 PM
Manufacturing 28/03/2023 03:05 PM 28/03/2023 03:05 PM CA
Professional Services 28/03/2023 03:05 PM 28/03/2023 03:05 PM SE
Retail & E-Commerce 28/03/2023 03:05 PM 28/03/2023 03:05 PM US
Transportation 16/03/2023 11:20 PM 16/03/2023 11:20 PM
Financial Services 13/03/2023 07:11 PM 13/03/2023 07:11 PM
Manufacturing 13/03/2023 02:36 PM 11/03/2023 02:36 PM
Professional Services 13/03/2023 02:36 PM 11/03/2023 02:36 PM
Agriculture and Food Production 05/03/2023 07:18 AM 05/03/2023 07:18 AM ID
Manufacturing 05/03/2023 07:18 AM 05/03/2023 07:18 AM CA
Other 05/03/2023 07:18 AM 05/03/2023 07:18 AM
Manufacturing 05/03/2023 07:18 AM 05/03/2023 07:18 AM
Healthcare 05/03/2023 07:18 AM 05/03/2023 07:18 AM
Education 05/03/2023 07:18 AM 05/03/2023 07:18 AM
Education 05/03/2023 07:17 AM 05/03/2023 07:17 AM
Education 03/03/2023 05:25 PM 03/03/2023 05:25 PM
Healthcare 03/03/2023 05:25 PM 03/03/2023 05:25 PM
Professional Services 03/03/2023 05:25 PM 03/03/2023 05:25 PM
Manufacturing 03/03/2023 05:25 PM 03/03/2023 05:25 PM
Hospitality 03/03/2023 05:25 PM 03/03/2023 05:25 PM ES
Retail & E-Commerce 26/02/2023 01:24 PM 26/02/2023 01:24 PM
Professional Services 26/02/2023 01:24 PM 26/02/2023 01:24 PM
Technology 26/02/2023 01:23 PM 26/02/2023 01:23 PM
Healthcare 17/02/2023 03:26 PM 17/02/2023 03:26 PM
Professional Services 17/02/2023 03:26 PM 17/02/2023 03:26 PM
Professional Services 17/02/2023 03:26 PM 17/02/2023 03:26 PM
Healthcare 12/02/2023 01:18 PM 12/02/2023 01:18 PM
Professional Services 12/02/2023 01:17 PM 12/02/2023 01:17 PM
Agriculture and Food Production 12/02/2023 01:17 PM 12/02/2023 01:17 PM
Technology 11/02/2023 06:20 PM 11/02/2023 06:20 PM
Retail & E-Commerce 11/02/2023 06:20 PM 11/02/2023 06:20 PM
Technology 11/02/2023 06:20 PM 11/02/2023 06:20 PM
Education 11/02/2023 06:19 PM 11/02/2023 06:19 PM
Manufacturing 06/02/2023 05:26 PM 06/02/2023 05:26 PM
Healthcare 06/02/2023 05:26 PM 06/02/2023 05:26 PM
Retail & E-Commerce 06/02/2023 05:26 PM 06/02/2023 05:26 PM
Technology 06/02/2023 05:26 PM 06/02/2023 05:26 PM
Retail & E-Commerce 01/02/2023 07:17 PM 01/02/2023 07:17 PM
Healthcare 26/01/2023 07:29 PM 26/01/2023 07:29 PM
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Professional Services 21/01/2023 01:33 PM 21/01/2023 01:33 PM AU
Manufacturing 21/01/2023 01:33 PM 21/01/2023 01:33 PM
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Healthcare 29/12/2022 12:54 PM 29/12/2022 12:54 PM
Professional Services 29/12/2022 12:54 PM 29/12/2022 12:54 PM IN
Energy & Utilities 29/12/2022 12:54 PM 29/12/2022 12:54 PM
Technology 23/12/2022 07:50 PM 23/12/2022 07:50 PM
Manufacturing 23/12/2022 07:12 PM 23/12/2022 07:12 PM VN
Technology 23/12/2022 05:03 PM 23/12/2022 05:03 PM
Professional Services 23/12/2022 01:11 PM 23/12/2022 01:11 PM CA
Manufacturing 22/12/2022 09:30 AM 22/12/2022 09:30 AM
Professional Services 21/12/2022 08:02 PM 21/12/2022 08:02 PM
Technology 21/12/2022 08:02 PM 21/12/2022 08:02 PM
Manufacturing 21/12/2022 08:02 PM 21/12/2022 08:02 PM JP
Retail & E-Commerce 17/12/2022 03:53 PM 17/12/2022 03:53 PM AU
Retail & E-Commerce 16/12/2022 11:01 AM 16/12/2022 11:01 AM
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Technology 15/12/2022 11:13 PM 15/12/2022 11:13 PM US
Hospitality 15/12/2022 11:13 PM 15/12/2022 11:13 PM
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Technology 15/12/2022 11:13 PM 15/12/2022 11:13 PM
Education 15/12/2022 11:13 PM 15/12/2022 11:13 PM
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Manufacturing 12/12/2022 03:13 PM 12/12/2022 03:13 PM
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Technology 05/12/2022 08:15 PM 05/12/2022 08:15 PM
Professional Services 05/12/2022 08:15 PM 05/12/2022 08:15 PM
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Education 05/12/2022 08:15 PM 05/12/2022 08:15 PM
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Education 27/11/2022 07:46 PM 27/11/2022 07:46 PM
Energy & Utilities 27/11/2022 07:46 PM 27/11/2022 07:46 PM
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Manufacturing 24/11/2022 11:19 PM 24/11/2022 11:19 PM
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Manufacturing 24/11/2022 11:19 PM 24/11/2022 11:19 PM
Professional Services 24/11/2022 11:19 PM 24/11/2022 11:19 PM
Retail & E-Commerce 24/11/2022 11:19 PM 24/11/2022 11:19 PM
Retail & E-Commerce 01/11/2022 05:07 PM 01/11/2022 05:07 PM
Manufacturing 06/10/2022 07:45 PM 06/10/2022 07:45 PM
Manufacturing 06/10/2022 01:42 PM 06/10/2022 01:42 PM
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Healthcare 06/10/2022 09:33 AM 06/10/2022 09:33 AM
Education 06/10/2022 07:34 AM 06/10/2022 07:34 AM
Other 05/10/2022 01:36 PM 05/10/2022 01:36 PM
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Manufacturing 05/10/2022 09:54 AM 05/10/2022 09:54 AM
Professional Services 05/10/2022 07:55 AM 05/10/2022 07:55 AM
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Healthcare 02/10/2022 05:29 AM 02/10/2022 05:29 AM
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Retail & E-Commerce 03/09/2022 08:56 PM 03/09/2022 08:56 PM
Technology 03/09/2022 08:56 PM 03/09/2022 08:56 PM
Manufacturing 30/08/2022 08:52 PM 30/08/2022 08:52 PM
Professional Services 30/08/2022 08:52 PM 30/08/2022 08:52 PM
Retail & E-Commerce 30/08/2022 08:52 PM 30/08/2022 08:52 PM
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Healthcare 30/08/2022 08:52 PM 30/08/2022 08:52 PM
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Professional Services 30/08/2022 08:52 PM 30/08/2022 08:52 PM
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Manufacturing 16/07/2022 08:35 PM 16/07/2022 08:35 PM
Professional Services 16/07/2022 08:35 PM 16/07/2022 08:35 PM
Energy & Utilities 16/07/2022 08:35 PM 16/07/2022 08:35 PM
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Professional Services 14/07/2022 12:20 AM 14/07/2022 12:20 AM
Education 14/07/2022 12:20 AM 14/07/2022 12:20 AM

Post breach actions

  • Call a NCSC Cyber Incident Response approved supplier Some NCSC providers will fund up to 48 hours of investigation into your incident.
  • Report the incident to Report Fraud
  • Locate your business continuity plan Work out what you can do without access to your systems and data.
  • Identify your business insurance contact details
Business woman contacting a Zensec ransomware recovery service

Who are we and what experience do we have in responding to cyber incidents?

We are accredited to ISO 27001 and recognised by the UK’s National Cyber Security Centre (NCSC).

We provide comprehensive cyber risk management services, with a core focus on Digital Forensics and Incident Response (DFIR). Our capabilities are driven by a 24/7 Security Operations Centre and a dedicated in-house intelligence team that delivers timely, actionable threat reporting.

With decades of collective cyber security experience, we have the expertise to assume operational ownership of your entire IT security architecture – simplifying and strengthening cyber security across your business.

As an Assured Service Provider for Cyber Incident Response (CIR) at the Standard Level. This accreditation demonstrates our ability to deliver high-assurance, effective support in response to a wide range of cyber threats.

Your NCSC-approved supplier is a specialist crime scene investigator who will:

  1. Isolate and preserve your environment for forensic investigation.
  2.  Identify where the data has been duplicated and issue a legal takedown order.
  3. Identify your data, application and systems restore points. These might be at different points in time and will need to be carefully restored and reconstructed in a pristine environment.
  4.  Liaise with your business insurance company and if needed, with the Police.
  5. Advise you on notifying your customers of your situation.
  6. Rebuild your systems, restore your data and get you back to full operation. Note: This process can take between 2 weeks – 2 months.

 

Working with us

Our response process

Our team are ransomware recovery specialists with a proven, streamlined approach to resolving incidents quickly and effectively.

Step 1: Triage

We deploy our incident response team the same day. From the first call, we begin onboarding, introduce key stakeholders, set communication schedules, and start gathering critical information to guide the response.

Step 2: Investigation

DFIR (Digital Forensic Incident Response) teams investigate breaches to identify vulnerabilities, attack vectors, and system impacts from ransomware such as Data Loss (PII). We deliver clear forensic insights to guide mitigation.

Step 3: Contain

Our onsite and remote teams act fast to stop the attack in its tracks. That includes isolating affected systems, removing malicious code, and putting protections in place to prevent further spread or damage.

Step 4: Remediate & Eradicate

Once contained, we work to fully eliminate the threat. This includes fixing exploited vulnerabilities, restoring systems to a secure state, and ensuring no traces of the attack remain.

Step 5: Recover

Our incident response teams help get your business back to normal. We restore access to systems, recover data, and ensure services are safe, stable, and functioning, with minimal downtime.

Step 6: Post Incident

We conduct a full review of the incident response and recovery efforts. Together we assess what happened, what worked, and what can be improved, helping you build stronger defences for the future.

Forensic analysis to drive recovery

Our process includes a thorough digital forensic analysis from step two where the output becomes a central component of business recovery. This is because understanding the attack is of critical importance:

  • Informing an initial infection date

  • The extent and spread of infection

  • Data exfiltration having an impact on regulatory positions

  • Ensuring that the attacker and any tooling or artefacts they leave behind are eradicated

It is critical that the analysis of digital evidence is carried out to an agreed plan.

Maximising early root cause discovery and legal leverage

The process is purpose-built to uncover the root cause as early as possible, which is essential to inform remediation / eradication and recovery as well as supporting a legal take-down case if this is applicable. A legal take-down means we can assist in the legal enforcement that stops the criminals from publishing the data, thus undermining the ransom notice.

Our Digital Forensic and Incident Response (DFIR) teams maintain consistent communication throughout. Dedicated Incident Managers and technical engineering leads provide updates during the Cyber Incident Response journey, utilising risk registers and working within change management processes, all from triage through to post-incident, delivering successful business recovery.

Key take aways

  • You will not be able to access your systems or data.
  • It is advised to disconnect from the internet and shut down your systems, including PCs, to prevent further infections.
  • Your Office 365 system might also be compromised, allowing the attackers to monitor your responses. Avoid communicating with individuals through your primary email or team systems.
  • Threat actors typically infiltrate your system at least 2-4 weeks before you become aware of the attack. Your data will have already been exfiltrated. If your system is encrypted, this was not an overnight event.
  • Ransom demands in the UK typically range from £500,000 to £3 million, with some sectors, like education, facing demands that exceed £5 million
  • Paying the ransom may violate financial sanctions, which is a criminal offence and could result in a custodial sentence or further financial penalties.
  • If your data is sold or published online, it puts your customers and staff at risk, potentially implicating you in a Data Protection breach.
  • You will need to submit a data takedown request to the initial location where the data was transferred.
  • Do not overwrite the encrypted data. It is crucial to determine when the infection began and where the data was sent.
  • Avoid rebuilding from the latest backup, as it is likely to be infected.

Why should I trust Zensec to do this work rather than my IT team?

A forensic analysis needs to be meticulous and a clean restore and recovery requires a wealth of experience not normally available in an in-house team who must provide a broader range of IT support skills:

Internal IT teams don’t have the necessary skill set to resolve security encryption issues themselves. 

IT teams may recover to the same position with indicators of compromise ready to do it again… which can lead to another breach.

Internal teams are pressured to restore business operations and may recover before forensic analysis even begins, potentially destroying the crime scene before completion.

We can help

Frequently asked questions

Key information when you’re under pressure.

Recovering from a BianLian ransomware attack is rarely straightforward or cheap. Many organisations find the total cost is in the region of five hundred thousand pounds, with even smaller email data breaches often incurring costs of fifty thousand pounds or more. Deciding whether to keep your environment available for forensic analysis or to move quickly to restore business operations is a crucial early decision. Delaying your response typically leads to higher costs and further disruption.

Cyber insurance may help with expenses such as investigation, remediation, legal advice, business interruption, criminal liability, and even ransom demands. However, the insurance industry can be unpredictable, and most policies require careful validation and documentation. Always review your policy details and contact your insurer as soon as possible in the event of a BianLian ransomware incident.

It is natural to feel under pressure when your files have been encrypted and sensitive data has been stolen by the BianLian group. However, paying the ransom does not guarantee a positive outcome. In many cases, victims do not regain full access to their data, and there is no assurance that stolen information will not still be leaked or sold on by the threat actors. Sometimes, organisations who pay a ransom become targets for further extortion.

The best way to manage a BianLian ransomware attack is to engage a specialist incident response team with experience in handling such threats. They will help you recover safely and reduce the risk of long-term damage, particularly in comparison with other ransomware groups . For further reading, the NCSC provides detailed guidance on the complexities of ransom payments: NCSC ransomware advice

Paying anyone listed on the UK government financial sanctions list is a criminal offence, and this list is updated frequently. You can find the latest version here: UK financial sanctions list

A BianLian ransomware incident can create severe and lasting disruption. Your access to critical systems may be blocked, interrupting manufacturing, services, or other core activities, which highlights the importance of network segmentation . Stolen data may also be published or sold, increasing reputational and regulatory risks. The knock-on effects can reach suppliers, customers, and partners, making recovery more challenging.

Business interruption often causes long backlogs and operational issues, and you may need to overhaul your cyber security controls and response processes after the attack. Ransomware is now one of the leading causes of business shutdown, second only to insolvency. The longer-term consequences will depend on how quickly and professionally the incident is managed and on your ability to reassure stakeholders about future security.

Yes, if the stolen data includes personal information belonging to customers, clients, or staff, you have a legal responsibility to notify those affected. In many cases, you may also need to report the incident to the Information Commissioner’s Office (ICO), especially if there is a risk of harm to individuals’ privacy or rights.
For guidance, visit the ICO website.

Your insurance provider and legal counsel should also be consulted straight away. They can advise on the best way to communicate with customers and regulators, manage your obligations, and mitigate any reputational damage. Zensec is experienced in supporting organisations through this process, working alongside insurers and legal advisors to ensure every step is managed professionally.

BianLian ransomware typically gains entry to your systems through exploited vulnerabilities, such as unpatched software or operating systems, or by taking advantage of weak remote access controls. Outdated applications, unused user accounts, and a lack of regular security updates also provide easy access for attackers.

To prevent future infections, there are several steps your organisation should take:

  • Educate your staff on the latest cyber security threats, especially how to recognise phishing attempts and suspicious links.

  • Implement strong password policies and require multi-factor authentication across all systems.

  • Regularly review and remove old or unused user accounts to limit entry points for attackers.

  • Ensure regular, secure backups are taken and stored offline, so you have clean copies of your data.

  • Apply security updates and software patches promptly across all devices and applications.

  • Update your business continuity and incident response plans in light of any recent attack, incorporating what you have learnt to make your organisation more resilient.

Following a BianLian ransomware incident, it is important to treat recovery as an opportunity to review and strengthen your overall cyber security posture. Zensec can help you analyse the infection, understand what went wrong, and put in place stronger protections for the future.

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