Why leaders turn to us in a crisis

We respond fast, act decisively, and restore control. That’s why we are trusted by insurers, legal teams, and UK businesses facing their most critical moments.

Confidence under pressure

Trusted to lead the response

When the stakes are high, we bring structure, clarity, and calm. Every response is led by experienced specialists, backed by proven processes and trusted by those who can’t afford guesswork.

successful breach recoveries
0 +
users recovered in largest case
0
ransoms paid
350
of responses are via insurers
0 %+
Aligned with authority

Working with those who protect and govern cyber security

We operate at the intersection of cyber response and trusted oversight. Our partnerships with law enforcement, cyber insurers, legal counsel, and national authorities ensure every incident is handled with accountability, coordination, and care.

From police collaboration and insurer-backed investigations to compliance-ready reporting, we align our response with the organisations that set the standard for cyber protection in the UK.

Police UK Partnership
Regional Organised Crime Unit Network
National Cyber Security Centre logo for Zensec
Action Fraud Logo
Working with us

Our response process

Our team are ransomware recovery specialists with a proven, streamlined approach to resolving incidents quickly and effectively.

Step 1: Triage

We deploy our incident response team the same day. From the first call, we begin onboarding, introduce key stakeholders, set communication schedules, and start gathering critical information to guide the response.

Step 2: Investigation

DFIR (Digital Forensic Incident Response) teams investigate breaches to identify vulnerabilities, attack vectors, and system impacts from ransomware such as Data Loss (PII). We deliver clear forensic insights to guide mitigation.

Step 3: Contain

Our onsite and remote teams act fast to stop the attack in its tracks. That includes isolating affected systems, removing malicious code, and putting protections in place to prevent further spread or damage.

Step 4: Remediate & Eradicate

Once contained, we work to fully eliminate the threat. This includes fixing exploited vulnerabilities, restoring systems to a secure state, and ensuring no traces of the attack remain.

Step 5: Recover

Our incident response teams help get your business back to normal. We restore access to systems, recover data, and ensure services are safe, stable, and functioning, with minimal downtime.

Step 6: Post Incident

We conduct a full review of the incident response and recovery efforts. Together we assess what happened, what worked, and what can be improved, helping you build stronger defences for the future.

Our leadership team

Michael Bateman CEO of Zenzero

Michael Bateman

CEO

Oli Gee CFO at Zenzero

Oli Gee

CFO

David Wing Exec Director - Cyber & Risk

David Wing

Exec Director - Cyber & Risk

Let us help speed up your recovery

Whether you’re mid-incident or preparing for one, we’re ready to act. Our specialists respond fast, contain threats, and help you regain control, wherever you are in the UK.

Business reviewing their incident response plan
TESTIMONIALS

What recovering looks like, in their words

"Our organisation faced a PLAY ransomware attack that paralysed our operations. Zensec's incident response team’s rapid intervention and meticulous recovery plan were exceptional. They demonstrated unparalleled expertise, swiftly restoring our systems and preventing data loss."

Healthcare Company Risk & Compliance Manager

"Amid a LockBit ransomware attack, Zensec were everything we needed. Their professionalism and depth in knowledge was impressive. Their meticulous recovery plan and ransomware recovery team were instrumental in restoring our operations and minimising damage done."

College & Prep School Headmaster

"Dealing with a ransomware attack is harrowing, but Zensec's expertise turned the tide for us. Their prompt action and strategic ransomware recovery tactics prevented further damage and restored our data integrity. Their team's dedication and proactive measures were commendable."

Trucking Logistics Company Managing Director
Why people choose us

Trusted. Proven. Ready to respond.

We deliver same-day incident response across the UK, backed by 24/7 monitoring, digital forensics, and accredited expertise. With nationwide reach and NCSC Assured status, we’re trusted to act fast, communicate clearly, and recover what matters.