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Experts in ransomware threat incident breach cyber crisis
response
24/7 experts in ransomware and breach recovery. Trusted by insurers. Ready when you need us.
We are an NCSC Assured Service Provider and ISO27001 accredited.
Leaders in incident response
Choosing Zensec Ransomware Recovery
During a ransomware attack, three essential factors are critical for an effective, meaningful recovery:
24/7 incident support
Cyber threats don’t stick to office hours, neither do we. Our team is available around the clock to respond, advise, and act when you need us most.
Calm, expert-led response
When a cyber incident strikes, you need people who know exactly what to do. Our team will guide you through every step with confidence and clarity.
Digital forensics
Our specialists perform thorough forensic analysis, ensure evidence is properly handled, and offer expert testimony to support investigations and legal processes.
Ransomware, resolved
Why organisations
trust us in a crisis
Beyond rapid response and recovery, our ransomware service offers a range of additional benefits.
- Expert Access, Instantly
Get direct support from experienced cyber security specialists who’ve handled real-world, high-impact threats. - 24/7 Monitoring & Response
Our Security Operations Centre (SOC) actively detects and responds to risks in real time, day or night. - Certified Cyber Defence
We’re an NCSC Assured Service Provider and ISO-accredited, delivering clear communication, proven processes, and support from breach to recovery.
Contact us
Under attack?
Our experts are here to help you take control of the situation and guide you through every step of the response process.
- Free consultation
- Immediate, tailored action
Request a callback
Working with us
Our response process
Our team are ransomware recovery specialists with a proven, streamlined approach to resolving incidents quickly and effectively.
Step 1: Triage
We deploy our incident response team the same day. From the first call, we begin onboarding, introduce key stakeholders, set communication schedules, and start gathering critical information to guide the response.
Step 2: Investigation
DFIR (Digital Forensic Incident Response) teams investigate breaches to identify vulnerabilities, attack vectors, and system impacts from ransomware such as Data Loss (PII). We deliver clear forensic insights to guide mitigation.
Step 3: Contain
Our onsite and remote teams act fast to stop the attack in its tracks. That includes isolating affected systems, removing malicious code, and putting protections in place to prevent further spread or damage.
Step 4: Remediate & Eradicate
Once contained, we work to fully eliminate the threat. This includes fixing exploited vulnerabilities, restoring systems to a secure state, and ensuring no traces of the attack remain.
Step 5: Recover
Our incident response teams help get your business back to normal. We restore access to systems, recover data, and ensure services are safe, stable, and functioning, with minimal downtime.
Step 6: Post Incident
We conduct a full review of the incident response and recovery efforts. Together we assess what happened, what worked, and what can be improved, helping you build stronger defences for the future.
Cyber response allies
Reinforced by recognised experts
Our partnerships with trusted cyber security authorities strengthen our ability to respond, recover, and protect.
Police
We collaborate with law enforcement to combat cybercrime, using our ransomware and email compromise expertise to mitigate threats and aid recovery.
Report Fraud
We coordinate with Report Fraud to report incidents and connect clients with official support during recovery.
Regional Organised Crime Units
We partner with ROCUs to address BEC and ransomware, supporting investigations and delivering timely guidance to clients.
NCSC
Accredited by the NCSC, we deliver trusted, government-recognised cyber security expertise.
Known threat actors
Ransomware groups behind the attacks
Below is a breakdown of the most active ransomware groups and the variants driving their attacks.
We can help
Frequently asked questions
Key information when you’re under pressure.
Ransomware recovery costs can vary depending on the complexity of the incident. For tailored guidance, we recommend calling us directly on 0333 091 7040.
If you have cyber insurance, most policies cover the cost of our services and, where applicable, the ransom payment. You can also request Zensec as your preferred incident response provider through your insurer or legal counsel.
Our ransomware response typically includes:
Ransomware removal and containment
Negotiation with attackers and payment facilitation (if required)
Data decryption and restoration
Fixing the vulnerability that led to the attack
Full documentation for legal compliance and insurance claims
We’ve successfully recovered data for hundreds of organisations affected by major security incidents.
Our team is available 24/7 and can begin responding immediately. In most cases, we’re able to deploy the same day you contact us, initiating investigations and starting the recovery process without delay.
Preventing ransomware requires a layered approach to security. Here are four key steps:
Back up your data securely
Keep regular, offline backups. Air gapped copies make recovery possible without paying a ransom and prevent attackers from accessing backups.
Use next generation antivirus
Modern antivirus solutions combine traditional scanning with advanced threat detection, ransomware protection and EDR. Tools like SentinelOne, FireEye and McAfee offer strong coverage.
Install a next generation firewall
UTM firewalls provide multiple layers of defence, including email filtering, intrusion prevention and gateway antivirus, all in one system.
Monitor network traffic
Early signs of an attack often appear in network activity. Monitoring helps detect threats before they escalate and allows faster response.