Managed Endpoint Detection and Response

Protect every device

We monitor and defend all endpoints - laptops, desktops, and mobile devices, detecting threats early and responding fast to keep your network secure and your data safe.

About Managed EDR

Managed endpoint detection and response combines always-on monitoring, advanced threat detection, and guided incident response for your endpoint devices and servers. It combines endpoint protection, detection and response (EDR), and threat intelligence so your business can rapidly identify emerging threats, neutralise threats early, and reduce security risks across multiple endpoints.

Zensec delivers a UK‑based 24/7 managed EDR service that provides continuous monitoring of endpoint activities, real-time threat detection, and automated response actions. Our analysts triage EDR alerts in our 24/7 security operations centre (SOC), investigate suspicious activity, and advise on threat containment and recovery.

This service helps organisations improve endpoint security posture, enhance threat visibility, and maintain a secure environment without building a large in-house security team.

Integrations and Automated Response

Our managed EDR service delivers automated response actions, including process termination, quarantine, device isolation, and registry rollback. Threat intelligence enrichment, sandboxing, and case management speed triage and enable real-time threat detection, while orchestration with ticketing and messaging tools keeps stakeholders informed during cyber attacks.

Reporting and Measurable Outcomes

We provide detailed reporting that tracks security posture improvements, including trends in mean time to detect and mean time to respond. Our service offers audit-ready compliance evidence and delivers plain-English summaries for executives, alongside in-depth technical insights for security teams.

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Why choose Zensec

We deliver a fully managed endpoint detection and response capability designed to simplify operations while strengthening your overall security posture. Our approach blends expert people, proven process, and a leading endpoint protection platform.

  • 24/7 SOC coverage: UK‑based analysts provide continuous monitoring, threat detection, incident analysis, and response guidance for all security incidents.

  • Proactive threat hunting: Senior threat hunters use behavioural analytics and threat intelligence to uncover hidden threats and identify emerging threats before they cause damage.

  • Advanced capabilities: Machine learning capabilities and artificial intelligence enhance detection and response, reduce false positives, and accelerate time to contain.

  • Automated response: Block threats, isolate a compromised endpoint, kill malicious processes, and disable network connections at speed with pre‑approved playbooks.

  • Granular control: Fine‑tuned policies per device group, site, or user role to align with your business and protect critical assets.

  • Comprehensive visibility: Telemetry from endpoint activities provides deep context on processes, users, and network connections to support swift remediation.

  • Service reporting: Clear executive and technical reporting to evidence risk reduction, demonstrate compliance, and inform roadmap decisions.

  • Guided improvement: A named security advocate partners with your security teams to harden controls, tune detections, and strengthen your response capabilities over time.

We are equipped to deal with an attack from any ransomware group.

Don’t hesitate to contact us if you are under attack from a ransomware group not listed above. 

The importance of Managed EDR

Modern adversaries use sophisticated attacks that bypass traditional antivirus solutions. Managed endpoint detection ensures continuous monitoring, advanced threat detection and response, and expert support to reduce dwell time and prevent data breaches.

An effective EDR solution helps you:

  • Detect and investigate unknown threats and stealthy attacks quickly.

  • Contain security incidents quickly to minimise business disruption.

  • Reduce security risks by blocking lateral movement and malicious tools.

  • Improve security posture with actionable insights and continuous tuning.

  • Support compliance reporting with auditable detection and response evidence.

office workers reviewing reports

Our MDR/EDR process

1) Asset discovery and onboarding

We profile servers, workstations, mobile devices, and cloud workloads, then deploy the endpoint protection platform with least‑disruption controls. We baseline endpoint detection and logging to match your environment.

2) Policy tuning and integration

We tailor detection and response rules to your risk profile, integrate identity, SIEM, and ticketing security tools, and agree on automated response actions. This phase reduces false positives and aligns playbooks to your SLAs.

3) Continuous monitoring and threat detection

Our SOC provides continuous monitoring, using behavioural analytics, threat intelligence, and advanced threat detection to surface suspicious behaviour, anomalous endpoint activities, and command‑and‑control network connections across multiple endpoints.

4) Investigation and containment

Analysts triage EDR alerts, escalate genuine security threats with clear evidence, and execute threat containment measures such as endpoint isolation, process blocking, and account resets.

5) Eradication and recovery

We neutralise threats, remove persistence, and restore affected endpoints and affected systems. We provide a step‑by‑step response solution to get users productive quickly.

6) Post‑incident reporting and improvement

You receive timeline reports, root‑cause analysis, and recommendations to harden controls, enhance detection and response rules, and reduce the likelihood of recurrence.

We can help

Frequently asked questions

Key information when you’re under pressure.

It is a managed EDR service that combines endpoint detection, analytics, and human expertise to find, contain, and remediate advanced threats across your organisation. We provide the people, process, and platform to deliver comprehensive endpoint protection and faster incident response.

Traditional tools focus on known signatures. Managed endpoint detection uses behaviour‑based analytics, machine learning capabilities, and artificial intelligence to spot suspicious activity and sophisticated attacks, even when files are obfuscated or fileless.

Our analysts perform rapid triage, apply containment (for example, host isolation and account controls), and guide you to restore affected systems. We deliver post‑incident reporting and recommendations to reduce the chance of recurrence.

With pre‑approved playbooks, the platform can isolate endpoints, block threats, and disable risky network connections within seconds, reducing attacker dwell time.

We safeguard endpoint devices across Windows, macOS, Linux, and supported mobile platforms, using an advanced endpoint protection platform with behavioural analytics, exploit prevention, and next-gen defences to stop advanced threats. Our coverage extends to users on and off the corporate network, remote sites, and cloud-joined systems, defending against ransomware, credential theft, suspicious activity, living-off-the-land attacks, and lateral movement.

Dealing with a ransomware attack?
Our ransomware recovery service can help

Our expert team works quickly to contain the breach, recover your data, and restore your systems to full operation. We’ll guide you through every step of the recovery process and help strengthen your defences to prevent future attacks. Regain control with Zensec - trusted support when it matters most.