HIVE Ransomware

Under attack by ransomware or suffering a cyber breach?

Speed is critical when facing a live cyber attack. If you believe you’ve been compromised, by the HIVE ransomware group or another threat actor - contact us immediately.

About HIVE ransomware group

The HIVE ransomware group first appeared in June 2021 and is believed to have originated from Russia or Eastern Europe. In early 2023, law enforcement agencies like the FBI and Europol successfully took down HIVE’s infrastructure.

When your system is infected by HIVE, you’ll see a message notifying you that your encrypted files, along with other stolen data and systems, are being held hostage by this specialised cybercriminal group until you pay a ransom.

What we can help with:

Request a call back

If your organisation has been infected with ransomware contact us immediately.

How HIVE operators work

First spotted in June 2021, HIVE is a well-known cybercriminal group with a global footprint. Operating on a Ransomware-as-a-Service (RaaS) basis, it enables various affiliates, referred to as HIVE actors, to deploy its ransomware independently. This affiliate model has allowed HIVE to carry out widespread, indiscriminate attacks across multiple sectors, including critical infrastructure and charitable organisations.

HIVE actors employ a range of established ransomware tactics, techniques, and procedures (TTPs) to infiltrate victim networks. Their initial access is often gained through phishing campaigns, the misuse of stolen credentials for virtual private networks (VPNs), or by exploiting vulnerabilities in externally facing systems. Once inside, they disable security software, extract sensitive information, and encrypt crucial business files. Victims then receive a ransom note threatening the publication of their data on the TOR-hosted Hive leak site if the ransom demands are not met.

We are equipped to deal with an attack from any ransomware group.

Don’t hesitate to contact us if you are under attack from a ransomware group not listed above. 

Recognising a HIVE attack

HIVE ransomware operations rely heavily on double extortion tactics to maximise pressure on their victims. In this approach, HIVE actors not only encrypt victims’ files but also exfiltrate sensitive data, threatening to publish it if the ransom is not paid.

Often, initial access is gained through phishing emails containing malicious attachments, which help them infiltrate target networks. This dual-threat strategy significantly raises the urgency for the victim organisation to meet the ransom demands, as they face both data loss and exposure.

Why you must not interfere with your ransomware environment

If you discover a physical break-in at your offices, your first instinct would be to call the police; touch nothing and let them search for clues. Then, your focus would shift to restoring business operations.

A cyber-attack requires the same approach. Your digital environment is a CRIME SCENE. It is crucial to leave the environment untouched to allow for a forensic investigation.

This is not a task for your IT team or MSP. Digital Forensic specialists are available 24/7 to assist you, just like in a physical crime.

description Sector Date Discovered Attack Date Country Screenshot
As commercial construction specialists in Orlando, we provide new construction and renovation services with an emphasis on design/build. R. C. Stevens is qualified to design and construct any type of commercial construction project in Orlando. We offer all of the necessary resources to meet each client’s specific project needs for design and construction services related to manufacturing/industrial, commercial, healthcare, financial, religious, and renovations. At. R. C. Stevens, the spirit of innovation can be found in each and every Orlando commercial construction project we do. Every team member at R.C. Stevens strives daily to uphold the founding principles of quality and integrity as having long been a company tradition since 1926. 16/01/2023 11:15 PM 16/01/2023 11:15 PM -
***** DATA IS COMING SOON **** G.W. Becker, Inc. is a full service, single source, provider of choice for quality overhead crane products and solutions. Family owned since 1980, we have grown from a local overhead crane parts supplier to a recognized industry leader offering a full spectrum of overhead crane related products and services throughout North America. Proud to be an Executive Member of the Crane Manufacturer’s Association of America, we design and manufacture custom overhead cranes, hoists and components to CMAA Specifications (Class “A” through “F”) or AIST Technical Report #6. We utilize our knowledgeable in-house team of mechanical, structural and electrical engineers to offer application assistance, custom design engineering and manufacturing of overhead crane products with our customers’ needs first and foremost. Empowered with highly trained and qualified technicians, G.W. Becker, Inc. provides self-performing installations, inspections and field service repairs for all makes and models of overhead cranes; providing compliance with local regulations and ensuring a safe and productive material handling operation. Staying true to our mission and values, we strive to understand our customers’ needs and deliver specialized expertise and long-term planning solutions for the unique challenges of purchasing and maintaining overhead crane and hoist equipment. 11/01/2023 09:19 PM 11/01/2023 09:19 PM -
Consulate Health Care is a leading provider of senior healthcare services, specializing in post-acute care. We offer services ranging from comprehensive short-term rehabilitation and transitional care to Alzheimer’s and dementia care. Consulate Health Care began as a small provider in Cheswick, PA with a strong focus on patient needs. We haven’t waivered from that focus, which has strengthened our family and allows us to sustain jobs in many communities, create rigorous systems of care and deploy technology that makes it easier to understand patient needs. Even as we’ve grown to provide services across 5 states, it’s the little things we do while fulfilling our mission statement of "Providing Service with Our Hearts and Hands" that really makes the difference. From visiting with our patients while they eat, to pulling up the sheets to just the right height, our employees care for patients like family, not because it’s their job, but because it’s their calling. 06/01/2023 07:20 AM 06/01/2023 07:20 AM -
Grupo Centro Médico Virgen de la Caridad, a private health company with its own identity that was born in 1981 in the city of Cartagena, where it is headquartered, currently has 2 hospitals (Cartagena and Caravaca), 20 polyclinics, 23 physiotherapy clinics and 16 dental clinics , which are distributed throughout different parts of the Region of Murcia and Orihuela Costa. In addition, the group has 1 aesthetic clinic (Cartagena), plus 1 Ophthalmological clinic (Cartagena). The health entity that is committed to global, close, accessible and highly qualified care, is made up of more than 600 professionals (including health, administrative and patient care personnel) whose purpose is to offer a wide range of services on a daily basis under the better and more complete health care. All our centers are equipped with the most advanced technology, an essential support, which together with our highly qualified human capital, has made us, over almost 40 years of activity, a benchmark in private medicine in the Region of Murcia. We welcome you to Grupo Centro Médico Virgen de la Caridad, where new challenges are not a problem but a challenge for growth and improvement in private healthcare . 31/12/2022 04:02 PM 31/12/2022 04:02 PM -
Camst Group is a company that specializes in restaurant services. It offers catering & banqueting, restaurant & bars, catering at the fair, and collective cater. 30/12/2022 09:50 AM 30/12/2022 09:50 AM -
The MHMR Authority of Brazos Valley is a public non-profit community MHMR center. Through the Texas Department of State Health Services and Texas Department of 22/12/2022 02:57 PM 22/12/2022 02:57 PM -
Alvaria, (pronounced: ahl-vahr-ee-uh), a global leader delivering optimized customer experience and workforce engagement software and cloud services technology solutions. 21/12/2022 08:16 PM 21/12/2022 08:16 PM -
**** 30% OF THE DATA IS COMING SOON **** Interface, Inc. is a global flooring company specializing in carbon neutral carpet tile and resilient flooring. Stocks: NASDAQ: TILE Equity: IF6N.F, IF6N.BE, IF6N.HA 20/12/2022 11:52 PM 20/12/2022 11:52 PM -
Founded in 1933, North Idaho College is a community college in Coeur d'Alene, Idaho. 20/12/2022 04:56 PM 20/12/2022 04:56 PM -
Innovative Education Management (IEM) has been successfully developing and operating California charter schools since 1998 20/12/2022 04:56 PM 20/12/2022 04:56 PM -
Dixons Allerton Academy (formerly Rhodesway Academy) is a coeducational all-through school and sixth form located in Allerton area of the City of Bradford, in the English county of West Yorkshire. 20/12/2022 04:56 PM 20/12/2022 04:56 PM -
Huntsville Texas is a city in the Texas Hill Country. 20/12/2022 04:56 PM 20/12/2022 04:56 PM -
JAKKS Pacific, Inc. is a multi-brand company that, since 1995, has been designing, developing, producing and marketing toys, leisure products and writing instruments for children and adults around the world. The company has become a top six U.S. player in the toys and leisure products sector through product development, licensing agreements and strategic acquisitions. We believe our growth strategy is unique and built upon a concentrated effort to spread earnings across all four quarters. We have accomplished that by expanding and 'counter-seasonalizing' our product lines, adding new retail outlets and leveraging our product development and merchandising expertise on products with staying power. About JAKKS Pacific, Inc. JAKKS Pacific, Inc. is a leading designer, manufacturer and marketer of toys and consumer products sold throughout the world, with its headquarters in Santa Monica, California. JAKKS Pacific’s popular proprietary brands include: Fly Wheels®, Perfectly Cute®, ReDo Skateboard Co.®, X Power Dozer®, Disguise®, Weee-Do™ and a wide range of entertainment-inspired products featuring premier licensed properties. Through JAKKS Cares, the company’s commitment to philanthropy, JAKKS is helping to make a positive impact on the lives of children. Visit us at http://www.jakks.com and follow us on Instagram (@jakkstoys), Twitter (@jakkstoys) and Facebook (JAKKS Pacific). 20/12/2022 03:17 AM 20/12/2022 03:17 AM -
**** ALL BLUEPRINTS OF ALL PRODUCT LINES WILL BE AVAILABLE SOON **** Stolle is the world's leading supplier of two piece can and end-making machinery for the global canmaking industry. Our high speed machines can be found in can plants around the world performing the value-added functions of the canmaking process. 20/12/2022 02:13 AM 20/12/2022 02:13 AM -
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Post breach actions

  • Call a NCSC Cyber Incident Response approved supplier Some NCSC providers will fund up to 48 hours of investigation into your incident.
  • Report the incident to Report Fraud
  • Locate your business continuity plan Work out what you can do without access to your systems and data.
  • Identify your business insurance contact details
Business woman contacting a Zensec ransomware recovery service

Who are we and what experience do we have in responding to cyber incidents?

We are accredited to ISO 27001 and recognised by the UK’s National Cyber Security Centre (NCSC).

We provide comprehensive cyber risk management services, with a core focus on Digital Forensics and Incident Response (DFIR). Our capabilities are driven by a 24/7 Security Operations Centre and a dedicated in-house intelligence team that delivers timely, actionable threat reporting.

With decades of collective cyber security experience, we have the expertise to assume operational ownership of your entire IT security architecture – simplifying and strengthening cyber security across your business.

As an Assured Service Provider for Cyber Incident Response (CIR) at the Standard Level. This accreditation demonstrates our ability to deliver high-assurance, effective support in response to a wide range of cyber threats.

Your NCSC-approved supplier is a specialist crime scene investigator who will:

  1. Isolate and preserve your environment for forensic investigation.
  2.  Identify where the data has been duplicated and issue a legal takedown order.
  3. Identify your data, application and systems restore points. These might be at different points in time and will need to be carefully restored and reconstructed in a pristine environment.
  4.  Liaise with your business insurance company and if needed, with the Police.
  5. Advise you on notifying your customers of your situation.
  6. Rebuild your systems, restore your data and get you back to full operation. Note: This process can take between 2 weeks – 2 months.

 

Working with us

Our response process

Our team are ransomware recovery specialists with a proven, streamlined approach to resolving incidents quickly and effectively.

Step 1: Triage

We deploy our incident response team the same day. From the first call, we begin onboarding, introduce key stakeholders, set communication schedules, and start gathering critical information to guide the response.

Step 2: Investigation

DFIR (Digital Forensic Incident Response) teams investigate breaches to identify vulnerabilities, attack vectors, and system impacts from ransomware such as Data Loss (PII). We deliver clear forensic insights to guide mitigation.

Step 3: Contain

Our onsite and remote teams act fast to stop the attack in its tracks. That includes isolating affected systems, removing malicious code, and putting protections in place to prevent further spread or damage.

Step 4: Remediate & Eradicate

Once contained, we work to fully eliminate the threat. This includes fixing exploited vulnerabilities, restoring systems to a secure state, and ensuring no traces of the attack remain.

Step 5: Recover

Our incident response teams help get your business back to normal. We restore access to systems, recover data, and ensure services are safe, stable, and functioning, with minimal downtime.

Step 6: Post Incident

We conduct a full review of the incident response and recovery efforts. Together we assess what happened, what worked, and what can be improved, helping you build stronger defences for the future.

Forensic analysis to drive recovery

Our process includes a thorough digital forensic analysis from step two where the output becomes a central component of business recovery. This is because understanding the attack is of critical importance:

  • Informing an initial infection date

  • The extent and spread of infection

  • Data exfiltration having an impact on regulatory positions

  • Ensuring that the attacker and any tooling or artefacts they leave behind are eradicated

It is critical that the analysis of digital evidence is carried out to an agreed plan.

Maximising early root cause discovery and legal leverage

The process is purpose-built to uncover the root cause as early as possible, which is essential to inform remediation / eradication and recovery as well as supporting a legal take-down case if this is applicable. A legal take-down means we can assist in the legal enforcement that stops the criminals from publishing the data, thus undermining the ransom notice.

Our Digital Forensic and Incident Response (DFIR) teams maintain consistent communication throughout. Dedicated Incident Managers and technical engineering leads provide updates during the Cyber Incident Response journey, utilising risk registers and working within change management processes, all from triage through to post-incident, delivering successful business recovery.

Key take aways

  • You will not be able to access your systems or data.
  • It is advised to disconnect from the internet and shut down your systems, including PCs, to prevent further infections.
  • Your Office 365 system might also be compromised, allowing the attackers to monitor your responses. Avoid communicating with individuals through your primary email or team systems.
  • Threat actors typically infiltrate your system at least 2-4 weeks before you become aware of the attack. Your data will have already been exfiltrated. If your system is encrypted, this was not an overnight event.
  • Ransom demands in the UK typically range from £500,000 to £3 million, with some sectors, like education, facing demands that exceed £5 million
  • Paying the ransom may violate financial sanctions, which is a criminal offence and could result in a custodial sentence or further financial penalties.
  • If your data is sold or published online, it puts your customers and staff at risk, potentially implicating you in a Data Protection breach.
  • You will need to submit a data takedown request to the initial location where the data was transferred.
  • Do not overwrite the encrypted data. It is crucial to determine when the infection began and where the data was sent.
  • Avoid rebuilding from the latest backup, as it is likely to be infected.

Why should I trust Zensec to do this work rather than my IT team?

A forensic analysis needs to be meticulous and a clean restore and recovery requires a wealth of experience not normally available in an in-house team who must provide a broader range of IT support skills:

Internal IT teams don’t have the necessary skill set to resolve security encryption issues themselves. 

IT teams may recover to the same position with indicators of compromise ready to do it again… which can lead to another breach.

Internal teams are pressured to restore business operations and may recover before forensic analysis even begins, potentially destroying the crime scene before completion.

We can help

Frequently asked questions

Key information when you’re under pressure.

Yes, HIVE operates as a Ransomware-as-a-Service (RaaS) provider, with HIVE operators selling malicious code to other hackers who then conduct their own ransomware attacks. These attacks often target organisations in critical infrastructure sectors and may exploit vulnerabilities such as remote code execution to gain entry. During these incidents, HIVE actors exfiltrate data from victims in addition to encrypting their files, increasing the pressure on targeted organisations.

Agencies like the Infrastructure Security Agency work to identify and mitigate such threats to protect vital services.

HIVE ransomware can infiltrate your HIVE network through various methods, including phishing emails, attacks exploiting remote network connection protocols such as RDP (Remote Desktop Protocol), compromised VPNs, and vulnerabilities in software or operating systems.

Once inside, single factor logins and other weak authentication methods often allow HIVE affiliates to gain initial access. From there, they move laterally across the network, encrypting files within the affected directory on the infected system, enabling the cyber criminals to carry out their attacks.

Recommended Security Measures

To reduce the risk of infection, we advise organisations to:

  • Educate staff on the importance of cyber security and the consequences of non-compliance

  • Use strong, unique passwords

  • Implement multi-factor authentication

  • Remove inactive or unnecessary user accounts

  • Perform regular backups

  • Apply timely updates and patches to software and operating systems

After recovering from a HIVE ransomware incident, Zensec recommends reviewing and updating your business continuity plan to incorporate lessons learned during the attack and recovery process.

A ransomware attack presents the most significant threat to your business by:

  • Disabling your access to systems, which could hinder machinery operation or impede progress through your business processes.
  • Blocking access to critical data concerning suppliers, shipments, customers, orders, or steps in your business workflow.

In the event of a business interruption, identifying your position in the supply chain and sustaining operations can be challenging. If the disruption continues, maintaining business continuity becomes critical. Once systems and data are restored, addressing backlogs and establishing future operational protocols are essential.

Ransomware ranks only behind receivership in terms of its capacity to incapacitate a business.

The NCSC is the UK National Cyber Security Centre. They provide cyber security guidance and support, helping to make the UK the safest place to live and work online. They have defined a Cyber Incident Response procedure and they have approved and accredited suppliers to provide this service.

https://www.ncsc.gov.uk/

As a recognised Assured Service Provider by the National Cyber Security Centre (NCSC), Zensec provide comprehensive cyber risk management services that are designed to Protect, Detect & Mitigate cyber security threats across the UK.

Report Fraud is the UK's national reporting centre for fraud and cybercrime. Whether you have been scammed, defrauded, or experienced cybercrime in England, Wales, or Northern Ireland, Report Fraud offers a central point of contact for information on fraud and financially motivated cybercrime.

https://www.reportfraud.police.uk/https://www.actionfraud.police.uk/

Most ransomware breaches cost approximately £500K, while smaller email data breaches typically cost around £50K. There is a critical balance between preserving the environment for forensic analysis and quickly recovering it to minimise business interruption. The costs increase the longer it takes to identify and resolve the breach.

A cyber security insurance claim is complex, covering reasonable expenses for investigating and remediating an incident, along with legal fees, business interruption, criminal liability, employment liability, and ransom payments. Although the insurance industry is responsible for facilitating business recovery, cyber insurance is viewed as volatile, and many policies are not being validated correctly.

Finding your way through demands expertise, and that's where Zensec can offer assistance.

Yes. There's a possibility that some of the lost data falls under the category of "Personal Data" belonging to your customers. It's your legal responsibility to safeguard this data, even if it has been lost. Additionally, you may need to notify the Information Commissioner's Office at https://ico.org.uk/.

Your insurer or legal counsel will provide guidance on the necessary steps and how to move forward in this situation.

Zensec has experience collaborating with insurers and legal professionals and can offer support in managing this relationship during this challenging period.

Dealing with a ransomware attack?
Our ransomware recovery service can help

Our expert team works quickly to contain the breach, recover your data, and restore your systems to full operation. We’ll guide you through every step of the recovery process and help strengthen your defences to prevent future attacks. Regain control with Zensec - trusted support when it matters most.